AI
Native AI replies
Describe your business once and Plixa trains an AI agent that answers FAQs, books appointments and escalates the tricky ones. No prompts to engineer, no flow-charting required.
WhatsApp customer service · powered by AI
Your brand, talking 24/7.
Connect WhatsApp in five minutes. Plixa answers with AI, books appointments, routes to the right teammate, and keeps every conversation in one shared inbox — no developer, no Meta forms.
7-day free trial on Professional · no credit card · cancel anytime
L
Lucia · São Paulo
online · Plixa AI replying
Hi! Do you have an appointment available tomorrow morning?
Hi Lucia! Yes — Tuesday at 09:30 or 10:45 are open. Which works best?
09:24
10:45 please
Done — Tuesday at 10:45. I'll send a reminder the day before.
09:24
Plixa is handling this conversation. Take over anytime.
- 5 min
- From signup to your first AI reply
- $0
- Per-message fees — one flat monthly price
- 24/7
- AI answering while your team sleeps
- 1 inbox
- Your whole team, nothing to install
How it works
Live in five minutes, not five weeks.
No call with sales. No Meta approval forms. No "we’ll get back to you."
- 01 Step 01
Connect your WhatsApp
Scan a QR code from the dashboard. No developer, no Meta partner forms, no approval queue.
- 02 Step 02
Describe your business in plain English
Hours, services, prices, tone of voice — Plixa trains an AI agent from what you wrote. Test it in the playground before it goes live.
- 03 Step 03
Reply automatically, escalate when needed
AI handles repeat questions and bookings. Your team picks up complex cases from the shared inbox, with routing that finds whoever’s free.
The headline act
Answer customers automatically — take over in one click.
Three things do the heavy lifting. The rest is there the moment you need it.
Live
One shared inbox
Every conversation, in real time, in one tab. Assign teammates, snooze, label, quote-reply, see ✓✓ read receipts, and move fast with keyboard shortcuts.
New
Visual flow builder
Drag-and-drop automations for keywords, schedules and routing — with an AI assistant that builds the flow for you. Powerful when you want it, invisible when you don’t.
Everything you get
A full helpdesk, not just a chatbot.
Plixa ships the whole toolkit a small team needs to run WhatsApp like a pro — without a developer, a call center, or a pile of paid add-ons.
AI & automation
- Native AI auto-reply
- AI playground to test answers
- Visual drag-and-drop flow builder
- Keyword bot & welcome messages
- Auto-assignment (round-robin / least-busy)
- Saved replies
Shared inbox
- Real-time unified inbox
- Snooze, labels & full-text search
- Quoted replies & ✓✓ read receipts
- Multi-agent assignment
- Agent availability & presence
- Keyboard shortcuts
Customers & scheduling
- Contacts with custom fields
- Native appointment scheduling
- Public booking page (shareable link)
- Deposit payments via Stripe
- Google Calendar sync
- Broadcasts with anti-spam guards
Analytics & reporting
- Live dashboard with SLA gauge
- AI-impact & hours-saved estimate
- Per-agent reports + PDF export
- Activity & audit log
- Daily / weekly / monthly digests
- Inbound activity heatmap
Developer & API
- REST API, versioned at /v1
- Scoped API tokens
- Outbound webhooks with retries
- HMAC-signed delivery
- OpenAPI docs at /v1/docs
- Browser push notifications
Why Plixa
Everything included. No surprise bills.
Most WhatsApp tools advertise a base fee, then stack per-message and per-seat costs on top. Plixa is one flat price.
Plixa Typical WhatsApp suite
Per-message fees Plixa: None — flat monthly price Typical WhatsApp suite: Meta fees + ~20% markup on top
AI replies Plixa: Included from Professional Typical WhatsApp suite: Paid add-on or top tier only
Team seats Plixa: 3 included, unlimited on Business Typical WhatsApp suite: $39–89 per extra seat
Setup Plixa: 5 minutes, scan a QR code Typical WhatsApp suite: Meta forms + approval queue
Visual flow builder Plixa: Included Typical WhatsApp suite: Higher tiers or add-on
Reflects commonly published pricing of WATI, Respond.io and ManyChat in 2026.
Security & compliance
Built for data you can’t afford to leak.
Your customers’ conversations are sensitive. Plixa treats them that way from day one.
Two-factor authentication
TOTP for every user, with workspace-wide enforcement owners can switch on.
Encrypted & isolated
Messages encrypted at rest and scoped to your workspace by a global tenant boundary.
GDPR · LGPD · CCPA
Data export and deletion endpoints, plus an audit log of every sensitive action.
You own your data
Export every conversation to CSV anytime. Cancel and your data stays available for 30 days.
Pricing
One flat price. No per-message fees.
A conversation is a 24-hour window with the same contact — exactly how Meta bills WhatsApp Business. Pay monthly or save with annual.
Starter
For solo operators getting started.
$19 /month
- 1 WhatsApp number
- 1,000 conversations / month
- Shared inbox & keyword bot
- 1 agent seat
Professional
Most popularAI + automation for growing teams.
$59 /month
- Everything in Starter, plus:
- 5,000 conversations / month
- Native AI replies + flow builder
- Scheduling & broadcasts
- 3 seats · REST API + webhooks
Business
For multi-number operations.
$159 /month
- Everything in Professional, plus:
- 3 WhatsApp numbers
- 25,000 conversations / month
- Unlimited agent seats
- Reports + PDF · priority support
Save 2 months with annual billing.
Compare all plans & features →FAQ
Questions before you sign up.
What counts as a "conversation"?
A 24-hour window with the same contact — exactly how Meta bills WhatsApp Business. Reply as many times as you want inside the window, it still counts as one conversation.
Do I pay extra per message?
No. Unlike tools built on the official Meta API, Plixa has no per-message fees. You pay one flat monthly (or yearly) price for everything in your plan.
Will my WhatsApp number get banned?
WhatsApp can ban any number that misbehaves. Plixa protects yours with built-in rate limits, slow warm-up for new numbers, and clear rules against mass cold outreach in our Terms.
Do I need a Meta WhatsApp Business API account?
No. Plixa works with the regular WhatsApp Business app you already use. No Meta partner forms, no approval queue.
Is the AI any good — and can I control it?
You train it in plain English and test it in a playground before it ever replies to a customer. It answers FAQs, books appointments, and hands off to a human the moment a conversation needs one.
How is my customers’ data handled?
Encrypted at rest, scoped to your tenant, with export and delete endpoints and a full audit log. We follow GDPR, LGPD and CCPA. Details in the Privacy Policy.
Can I cancel anytime?
Yes. No contracts. Your data stays available for 30 days after cancellation so you can export it.
Is there a free trial?
Yes — 7 days on the Professional plan, no credit card required.
How long does setup take?
About five minutes. Scan a QR code from the dashboard to connect WhatsApp, paste a plain-text description of your business, and the AI starts answering — no developer required.
Get started
Start automating WhatsApp today.
Connect your number in five minutes and let AI handle the first reply. Free for 7 days on Professional — no credit card, cancel anytime.
No credit card required.